Actual Rocky Mountain Power customers in the Beehive State have reported this scheme to the utility previously, a news release stated. The Utah Division of Consumer Protection called the alleged Rocky Mountain Power phone number listed on the Bountiful salon’s caller ID and received no answer. Hang up and call confirmed phone numbers to find out the real story.” "Don’t fall for the bait even if your caller ID says it is a utility calling you. “These spoofed imposter scams keep ringing Utah phones because somewhere someone paid a scammer and they will keep calling until they find the next victim," said Francine Giani, executive director of the state Commerce Department. "You have to always be on your toes and be aware of these things."ĭespite the astute response from Horn and the salon owner, officials warn others to remain alert to avoid becoming an imposter’s next target. "You can never be too careful," Horn said. "I'm glad we can make them aware so people don't fall for it." "(Scammers) are getting better at trying to trick people," she said. She said with fraud schemes so prevalent these days, people should be cautious when they receive such calls. "(The owner) said we're not even on Rocky Mountain Power, we're on Bountiful Power," Horn explained. Her initial thought was that there was a misunderstanding, but upon further review with the business owner, they realized the implausibility of the caller's assertion. She said it was a recorded message stating that the salon's power would be turned off within 24 hours if the overdue bill wasn't paid right away. "I noticed on the caller ID that it said Rocky Mountain Power." "It was just a normal busy day when the phone rang," said Jonna Horn, a stylist at the Hair Station salon. She ignored the phony ploy knowing that businesses and residents of Bountiful receive electric service through Bountiful City Power. The unwitting fraudster, who was unfamiliar with the local utility framework, failed to realize how hollow the threat was, but the salon owner did.
#Phone number for rocky mountain power free
Rocky Mountain Power encourages customers to visit their website to learn more about electrical safety and to order free safety materials.SALT LAKE CITY - A geographic misunderstanding and some quick thinking by a Davis County business owner foiled would-be scammers targeting local utility customers.Ī Bountiful hair salon recently reported receiving a spoofed phone call supposedly from Rocky Mountain Power claiming its electric bill was past due and needed to be paid immediately or the electricity would be shut off. Failure to locate these lines before digging could result in danger and potential service outages, along with substantial repair costs for the responsible party.
In the United States, there are almost 20 million miles of underground utility lines, providing the basic services Americans rely on every day. These owners can then mark the approximate location of their lines with paint or flags. The Call Before You Dig line is a national toll-free number that connects customers with a locating service to alert local underground facility owners. Simple projects like installing a fence post or planting a tree can be hazardous if underground utility lines are hit.
As the weather warms up and spring projects get underway, Rocky Mountain Power is reminding customers to take an important safety step before digging: dialing 8-1-1.Īccording to Jeremy Gee, Rocky Mountain Power’s managing director of safety, failing to call 811 beforehand to learn the approximate location of underground utilities could put homeowners and communities at risk.
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